Frequently Asked Questions (FAQ)

Find quick answers to the most common questions about our services, process, pricing, and collaboration model.

General Questions

NURTOOLS provides end-to-end software development services, including custom software development, SaaS & tool development, web and mobile applications, API integration, UI/UX design, and ongoing maintenance & support.
We work with startups, growing businesses, and enterprises worldwide. Our clients range from early-stage founders to established organizations looking to scale or modernize their systems.
Yes. We work remotely with clients across different countries and time zones, ensuring clear communication and reliable delivery regardless of location.

Project & Process

Every project begins with requirement analysis. We understand your goals, discuss scope and expectations, and then propose a clear plan, timeline, and estimated cost before development begins.
Our process includes requirement analysis, planning & architecture, UI/UX design (if required), development, testing & quality assurance, deployment, and ongoing support. This structured approach ensures quality and transparency at every step.
Yes. We follow a flexible and collaborative approach. Reasonable changes can be discussed and implemented depending on project scope and timeline.

Pricing & Payment

Our pricing is estimated and depends on project scope, complexity, and requirements. Final pricing is confirmed after requirement analysis.
Absolutely. If your project does not fit standard packages, we provide custom pricing based on your specific needs.
No. We believe in honest and transparent pricing. All costs are clearly discussed and approved before work begins.

Timeline & Delivery

Project timelines vary based on scope and complexity. Small projects may take a few weeks, while larger systems can take several months. We always provide an estimated timeline before starting.
We plan projects carefully to meet deadlines. While timelines depend on scope and feedback cycles, we are committed to timely and reliable delivery.

Communication & Collaboration

We communicate via email, Google Meet, Zoom, and other collaboration tools. Regular updates are shared to keep you informed about progress.
Yes. We maintain direct and clear communication between clients and the development team when needed, ensuring transparency and clarity.

Support & Maintenance

Yes. We offer maintenance and support packages to ensure your software remains secure, stable, and up to date after launch.
Our support includes bug fixes, performance optimization, security updates, and feature enhancements depending on your agreement.

Security & Confidentiality

Yes. We treat all client information as strictly confidential and never share project details without permission.
Yes. We follow industry best practices for secure coding, data protection, and system reliability.

Legal & Business

Yes, we are happy to sign NDAs before discussing sensitive project details.
Once the project is completed and payment is settled, full ownership of the source code is transferred to the client.
Yes, we support white-label and agency partnerships when required.

Getting Started

Simply contact us through our website or request a free consultation. We will review your requirements and guide you through the next steps.
Yes. We provide an initial consultation to understand your project and suggest the best possible approach.

Still Have Questions?

If you did not find the answer you were looking for, feel free to contact us. Our team will be happy to assist you.

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